Disgusting service, completely ***********.

I have been an Edcon customer for a few years and my recent experience with CNA has been a nightmare. There was a product I was interested in, I contacted CNA via Facebook to enquire about stock. After the stipulated 48 hours of waiting I sent another message only to get a reply "Hi Kyle we are still awaiting feedback from the product team, we will get back to you as soon as possible. Apologies for the inconvenience." I find this totally unacceptable. I have not been kept up-to-date about what has been happening and no further response has been received from your Facebook team.

I have called the stores countless times only to be told that a) the system is offline or b) "we don't know what stock we are getting".

To make matters worse, the CNA website is absolute ****. There are no options to order from the website nor can you look up what products CNA stocks and there are numerous errors on the web page.

My Edcon account is due to be paid up in two months, at that point you can kiss business from me goodbye. It is no wonder Edcon was in the financial position it was a couple of months ago. Your businesses are mismanaged.