MT
Michelle T
1 reviews | Active since May 2015
12 May 2015, 09:00
Disgusting Manners
Cashiers at till completely ignore customers! They don't even look at you, just ring your items up and hold out their hand for the money or card. They don't tell you how much it is or ask if you would like a bag. Nothing! Just kept talking to the lady next to her. I have now been in there twice and seen it happen to all the customers, not just me. It's disgraceful!
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Replies (1)
CNA's replyOfficial
13 May 2015, 10:37Hello MichTonkin,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have lodged an official complaint against the store in question and have escalated your service experience to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have lodged an official complaint against the store in question and have escalated your service experience to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
CNA's reply13 May 2015, 10:37
Official
Hello MichTonkin,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have lodged an official complaint against the store in question and have escalated your service experience to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have lodged an official complaint against the store in question and have escalated your service experience to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,