Disappointed in service CNA

Item: CNA
Rating: 2
Author: Viviette L

Bought the grandkids x3 a Fondi Tablet in December 2014 for Xmas. Already in January/February needed to take the tablets back because they were giving problems and was faulty. No problem, was exchanged right away, as they knew these tablets give problems \words"from the consultant'. Then again tablets started giving problems in October (these tablets was boxed for nearly 6 months due to our move) took them in on the 14 November 2015. Now all of a sudden tablets needs to be repaired"

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Replies (1)

CNA's replyOfficial

11 Dec 2015, 12:16

Hello VivietteL,

Please accept our sincere apologies for any frustrations occurred due to this incident.

Please be advised that your query is submitted to our buying division and the stores management team for further assistance. Feedback confirming resolution to your query will be provided in the next 48 working hours.

Thank you for your patience.

Please find below reference number for this query:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: 0800 203

CNA's reply11 Dec 2015, 12:16

Official