RV
Ryan V

1 reviews | Active since Jul 2015

19 Oct 2016, 16:03

Different priced books

<p>How can exactly the same book be different prices for different languages. I was at your Glen Marais store to get the K53 book. I mistakenly took the afrikaans version and paid for it. Before leaving the store I wanted to exchange it for the English version of exactly the same version book and was told by a very rude manager, Minah, that it was more expensive. How can this be? Is this your normal practice to rob people and then have rude managers? Unacceptable and I will not visit any of your stores ever again</p>

0
Replies (1)
CNA
CNA's reply21 Oct 2016, 16:54
Official

Thank you for making contact with us.

Kindly note that the pricing has been effective ever since we stocked the K53 books.

Sorry f or the frustrations caused to you

***/go

Kind regards

Customer Experience Team

***

Best regards,