GB
Gary B
1 reviews | Active since Jul 2012
29 Dec 2015, 10:07
DIDN'T RECEIVE WHAT I PAID FOR
After phoning, writing, e mailing...I eventually get a response. I get given the reference ***/GO with a promise of resolution. Thanks CNA for doing nothing about the problem. I PAID FOR A GAME IN AN X BOX PACKAGE THAT CANNOT BE DOWNLOADED - I WAS NEVER TOLD THAT THE PACKAGE REQUIRES DOWNLOADING - GIVE ME WHAT I PAID FOR PLEASE!!!!<br>
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CNA's replyOfficial
30 Dec 2015, 10:11Hello garybradfield,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Shopping at any of our Edcon stores should have not been so frustrating and time consuming. We are pleased that your query has been finally resolved and that you are happy with the outcome of your query.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Shopping at any of our Edcon stores should have not been so frustrating and time consuming. We are pleased that your query has been finally resolved and that you are happy with the outcome of your query.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
CNA's reply30 Dec 2015, 10:11
Official
Hello garybradfield,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Shopping at any of our Edcon stores should have not been so frustrating and time consuming. We are pleased that your query has been finally resolved and that you are happy with the outcome of your query.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Shopping at any of our Edcon stores should have not been so frustrating and time consuming. We are pleased that your query has been finally resolved and that you are happy with the outcome of your query.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***