1 reviews | Active since Jul 2015
Delayed service and bad customer service
I must say, as an Edcon client for close to a decade I never thought I would ever be given such unfair service. In fact, I never knew that this online purchase would give me such a head ache. <br> <br> I again followed stores instructions and went to the store Eastgate CNA and asked for Dudu for assistance with an exchange. Bridget informed me that Dudu was on leave and that she is unable to assist me with the exchange. I spent hours being sent from pillar to post...imagine my frustration but once again from the beginning:<br> <br> On the 27 november 2015 : I made a mistake and did online shopping on CNA website. I purchased, using my Edcon (Edgars Thank U account) Asus T100 Transformer Book Laptop for R3999.90.<br> <br> On the 30 November
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward your Order number to the *** email address so that the C.N.A Online team may be able to action the matter accordingly on our valued customer's behalf. A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward your Order number to the *** email address so that the C.N.A Online team may be able to action the matter accordingly on our valued customer's behalf. A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.