1 reviews | Active since May 2015
CNA Swaziland bad service
on the 12th Of April my Wife bought a PS 4 bundle which comes with 2 games. Unfortunately the games were not available and the store manager promised to get them within a week. We were fine with that but after the week had passed we returned to CNA Mbabane and were told the games had still not arrived and told to wait for another week. We are now on the 4 week and still no games. we were told thst we can buy the game for 800 a game that was part of the deal.. <br> <br> The store manager is not helpful at all the staff at the front desk even worse, i really dont know what to do anymore and the service I have received is shocking to say the least. CNA Swaziland has no respect for its customers and the service is really bad. <br>
Service is a priority at our stores and we must apologise for this lapse in service. Kindly note we have escalated your concerns regarding the service you received at CNA Mbabane about your Playstation 4 games to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. Kindly note we have escalated your concerns regarding the service you received at CNA Mbabane about your Playstation 4 games to the relevant management team to address accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***