SJ
Stephanie J
1 reviews | Active since Oct 2014
25 Jan 2016, 13:18
CNA'S *********** staff
I called about 10 different CNA branches today for looking for the Xbox one which comes with gears of war game, every person I spoke to refused to go on the system and tell me which CNA branch had it because they \did not know how to do it". I am disgusted and fed up with CNA'S *********** staff members'. I will honestly rather spend the R6000 at ANY OTHER STORE BUT CNA!"""
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CNA's replyOfficial
26 Jan 2016, 13:08Hello steff922,
As per our telephonic conversation we do apologies for the inconvenience caused . we will address your concern our regional managers as this is not the service we promote in our stores and further training will be provided were its needed .
Your reference number is ***/GO .
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team
As per our telephonic conversation we do apologies for the inconvenience caused . we will address your concern our regional managers as this is not the service we promote in our stores and further training will be provided were its needed .
Your reference number is ***/GO .
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team
CNA's reply26 Jan 2016, 13:08
Official
Hello steff922,
As per our telephonic conversation we do apologies for the inconvenience caused . we will address your concern our regional managers as this is not the service we promote in our stores and further training will be provided were its needed .
Your reference number is ***/GO .
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team
As per our telephonic conversation we do apologies for the inconvenience caused . we will address your concern our regional managers as this is not the service we promote in our stores and further training will be provided were its needed .
Your reference number is ***/GO .
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team