1 reviews | Active since Apr 2017

15 Apr 2017, 16:49

CNA pavilion durban

<p>Worst service ever. People working at CNA in the computer department weren't even bothered to assist me. The other guy said that the other guy must come and help. Got so fed up waiting for any service, that I left and bought my stuff at incredible connection. The assistants we're preoccupied with stuff that were not work related. Very disappointing especially coming from the edcon group. </p>

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Replies (1)
CNA
CNA's reply19 Apr 2017, 13:00
Official

We have tried calling you and you were not reachable. We have escalated the complaint to the C.N. A Pavillion management to address as our valued customer is not happy with the overall poor service received in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.Kind regards,

Customer Experience Team

Call Centre: ***.