DM
Dino M

1 reviews | Active since Oct 2010

19 Oct 2018, 19:16

Cna Pavilion could not sell the phone

Spoke to Melusi during the day and agreed that i will come in later in the evening to purchase a cellphone. He informed me that he will not be in and i would be assisted by other staff members. I selected the phone and was served by Melissa Reddy, completed all paperwork and sim was rica'd but could not purchase the phone due to the phone not being able to scan on the system. This was a wasted trip and inconveneince to say the least.

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Replies (1)
CNA
CNA's reply22 Oct 2018, 08:32
Official

Thank you for sharing your experience with us. We apologise for the inconvenience caused to you in our store. We will escalate this incident to the store manager so that corrective measures may be taken in order to remedy our shortfalls and feedback will be provided to you.Thank you for your support.

***/GO

Kind regards

The Edgar's Customer Experience Team