AP
Alistair P
1 reviews | Active since Jan 2016
17 Jan 2016, 17:30
CNA ONLINE - VERY BAD CUSTOMER EXPERIENCE
Hi there,<br> <br> During a flash online sale, I ordered an XBOX ONE 1TB edition with 4 games, single controller and headset on 02.12.15. CNA delayed and delayed for several weeks with no order arriving
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CNA's replyOfficial
18 Jan 2016, 13:32Hello alistair.pullen,
Thank you for bringing your concern to our attention and we do apologise for the inconvenience caused , We have escalated your concern to the online refund team for further investigations and feedback will be provide shortly .
Your reference number is ***/GO
Should you require any assistance you can contact us on ***
Kind Regards
Edcon Customer Experience Team
Thank you for bringing your concern to our attention and we do apologise for the inconvenience caused , We have escalated your concern to the online refund team for further investigations and feedback will be provide shortly .
Your reference number is ***/GO
Should you require any assistance you can contact us on ***
Kind Regards
Edcon Customer Experience Team
CNA's reply18 Jan 2016, 13:32
Official
Hello alistair.pullen,
Thank you for bringing your concern to our attention and we do apologise for the inconvenience caused , We have escalated your concern to the online refund team for further investigations and feedback will be provide shortly .
Your reference number is ***/GO
Should you require any assistance you can contact us on ***
Kind Regards
Edcon Customer Experience Team
Thank you for bringing your concern to our attention and we do apologise for the inconvenience caused , We have escalated your concern to the online refund team for further investigations and feedback will be provide shortly .
Your reference number is ***/GO
Should you require any assistance you can contact us on ***
Kind Regards
Edcon Customer Experience Team