LB
Lloyd B

1 reviews | Active since Dec 2017

13 Mar 2019, 10:09

CNA ONLINE IS HORRIBLE!!

I AM SO FURIOUS WITH CNA, I PLACED AN ORDER ON THE 6th I was advised to wait atleast 2 business days for delivery so I did.

Its now the 13th! I have received no communication what so ever! NEVER BUY FROM THEM.ONLINE!!

0
Replies (4)
CNA
CNA's reply13 Mar 2019, 11:22
Official
Hi Lloyd 

Thank you once again for making contact with us .
We are following up with the online team regarding the cancellation of your order as well as the refund as requested previously .
We apologise for the disappointment and frustrations caused to you  with the delayed delivery .
Reference:  ***/GO



Kind regards

The CNA Customer Experience Team
*** 
LB
Lloyd B's update13 Mar 2019, 11:26
Reviewer Update
YOUR SSERVICES ARE PATHETIC AND I HOPE NO ONE EVER USES YOU GUYS!
CNA
CNA's reply13 Mar 2019, 11:43
Official
Dear Lloyd,

Please accept our sincere apologies for any frustrations occurred due to this incident.

Kindly note your complaint is referred to our online team to urgently confirm the status of your order.

NB: Today is the 8th day since your order was placed. We exclude weekends for delivery time frame.

Your reference number is:
***/GO

Kind Regards

The C.N.A Team
***
LB
Lloyd B's update13 Mar 2019, 11:50
Reviewer Update
Was told to wait a MAXIMUM OF 5 working days for my order! NOT ON! Nevery using you guys again and I.hope no one ever uses you as well! I WANT MY REFUND ASAP!