CNA MAPHONYA MALL
CNA MAPHONYA THEY EXCELL VERY WELL IN POOR CUSTOMER SERVICE IAM REALY NOT A HAPPY CUSTOMER REALY NOT BUT I GUES WAS A LESSON NEVER BUY ON SUCH RETAIL STORE BOUGHT A PHONE INSURED IT BUT STILTODAY THEY TELLING US THEY STILL INVESTIGATING IT'S ALMOST 2 MONTHS NOW. THEY DONT EVEN BOTHER TO CALL WE MUST CALL AND DO FOLLOW UP OURSELVE WHAT KINDA BUSSINES ARE THEY RUNNING EVEN WHEN WE CALL THEY HEADOFFICE THEY JUST CLUELESS AND CONFUSE GUES MAYBE THEY HIRE PEOPLE OF THE SAME FAMILY REALY POOR WORSE. SOMETHING REALY MUST BE DONE WITH THAT HEY FOR REAL IAM SO ANGRY IL UNDERSTAND IF THEY TELL US WHATS HAPPENING IF THEY GONA PAY O NOT
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Maponya Mall management for actioning accordingly as the claim was submitted in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Kindly include your contact number so that you may be contacted telephonically. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Maponya Mall management for actioning accordingly as the claim was submitted in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Kindly include your contact number so that you may be contacted telephonically. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,