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steven F

1 reviews | Active since Nov 2014

20 Oct 2015, 15:28

CNA LEPHALALE STORE IS NOT HONEST

I phoned to buy a ps4 game so i asked the lady how much is the game and then she said it is 799-99 and so i said ok i will send someone to come buy it because im at work and then she says ok ...then the person i sent phones me and said no its 850 the manager says and then i spoke to the manager and she has a very bad attitude and says her workers all said that they didnt tell me the price ?? They so **** and lie in my face and manager has a very bad attitude ...the whole reason of this is not because i want R50 off lol thats so dam dumb because im buying a R800 game if i wanted to wait and get it cheaper i would use a much better place site is TAKEALOT which is the best place to buy stuff .....it was the fact that they all **** and the person i sent didnt have extra money on him so he had to come all the way back to me for R50 and then go buy it and they had a bad attitude with him also ....

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Replies (1)
CNA
CNA's reply22 Oct 2015, 10:58
Official
Hello fernandessteven ,

Please note that our attempts to contact you have been unsuccessful.

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we always want your shopping experience with us to be a great one.

Kindly be advised that the concerns you have raised with us regarding the service received in store has been logged and we can assure you that the matter will be addressed with management accordingly.

The reference for your query is as follows: ***/GO

Again we do apologise and thank you for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service shortfalls.

Kind regards,
Edcon customer experience team
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