CNA EDCON ***** AND BULL****TERS OF NOTE DO NOT BUY FROM CNA

I ordered an Xbox via CNA online store as there was a launch of the new Xbox it seemed as CNA was ahead of other suppliers in terms of the delivery. I ordered the Xbox 1X on 2 March 2018 since then I have been told different lies and stories from online staff including staff at Century city Canal Walk in the Western Cape. I was told on the 17 April 2018 that the Xbox was being dispatched on 18 April 2018 and that I will receive delivery on 23 April 2018 by 3pm. Once again no XBox was delivered. Century City Canal Walk says no deliveries will be received by them in the month of April after telling me that it can delivered to the store which once again another Lie from Edcon staff. I get told its an online store problem and they can not assist. When I asked for Regional manager's number I get told by Jessica that she does not have it ANOTHER LIE!!!! I am beyond ****ed off as to where the item is. I now fully understand as to why your stores are closing and Edcon is loosing market share as you do not treat your Cash customers well. I have spent alot of money on this item and I do not have the item!!!! It was meant to be a birthday present that was on the 21 March 2018 which is way past. So either someone has taken it as nobody can track the Xbox which means you have ****** my money as I have paid for something I do not have. What total bull**** from Edcon in general as nobody for the past 3weeks has been able to give me a straight answer. How the hell is that even possible to be told that there are no managers available or Team leaders on the floor on the call centre. What other lies do Edcon staff have for me now