1 reviews | Active since Nov 2018
CNA - Don't bother calling because THEY DON'T ANSWER CALLS
I've been trying for the past 30minutes to contact CNA Gateway, the phone lines continuously rings but no one picks up. I have tried both (031) ********** & 1300 extensions, as these are listed on the net. Repeated calls for 30 MINUTES WITH NO ANSWER AT ALL is absolutely UNACCEPTABLE!!! I needed a last minute photo solution for one of my clients! But obviously CNA does not provide any customer service so I'm certainly not taking the risk of using them!
Thank you for making contact with us, we do apologise for this experience, we have lodged an official complaint for you and the reference number for the complaint is (***/GO) we have escalated this complaint to the stores management team to address.
Kind Regards,
The C n a Customer Experience Team.
Thank you for making contact with us, we do apologise for this experience, we have lodged an official complaint for you and the reference number for the complaint is (***/GO) we have escalated this complaint to the stores management team to address.
Kind Regards,
The C n a Customer Experience Team.