JM
Joli M

1 reviews | Active since Dec 2017

11 Dec 2017, 17:40

CNA DO NOT SHOP ONLINE!!!!

Do not shop online. I had difficulty to get delivery of my products.

I have now been battling for a week to get feedback on the outstanding items on my order. I only get emails stating feedback will be given within 24 hours and then nothing happens.

Reference: ********** 0797/GO

I insist on my final items to be delivered within 2 working days or credit to be passed as I will not be held responsible for items that was not delivered.

I am also escalating this to Edgars as they should know what their customers have to deal with.

I will in future rather buy from websites like Wantitall, Amazon and Takealit as you always get what you ordered and also in the timeframe promised!

0
Replies (1)
CNA
CNA's reply12 Dec 2017, 17:34
Official

Thank you for the message.Our online team are in the process of refunding you for the 3 missing items .We apologise for the frustrations caused to you.

***/GO

Kind regards

The Edcon Customer Experience Team