zP
zaheer P
1 reviews | Active since Nov 2011
24 Dec 2015, 10:01
CNA do not care
Placed an order online 8 days ago got my email to say item is picked <br> <br> Since then I had to send 4 emails and harrass their twitter account @CNAinspired all I have is apologies but no confirmed delivery. <br> <br> Truly pathetic.
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CNA's replyOfficial
28 Dec 2015, 10:45Hello zeemeister,
Please accept our sincere apologies for any frustrations occurred due to the I incident.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your order. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order and a way forward in resolving your query as Christmas has passed.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Please accept our sincere apologies for any frustrations occurred due to the I incident.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your order. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order and a way forward in resolving your query as Christmas has passed.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Best regards,
CNA's reply28 Dec 2015, 10:45
Official
Hello zeemeister,
Please accept our sincere apologies for any frustrations occurred due to the I incident.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your order. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order and a way forward in resolving your query as Christmas has passed.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Please accept our sincere apologies for any frustrations occurred due to the I incident.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your order. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order and a way forward in resolving your query as Christmas has passed.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Best regards,