GM
Gosekwang M

1 reviews | Active since Oct 2015

19 Apr 2017, 08:25

CNA 33% SALE WAS FALSE ADVERTI*****T

<p>Hi</p> <p> </p> <p>I am still waiting for my refund for a complaint I logged ages ago, reference number ********** 222/GO.</p>

0
Replies (2)
CNA
CNA's reply19 Apr 2017, 13:17
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the query to our Buyers who stated that the item is not classified as a toy , therefore a discount or refund may not be issued. We apologise again for any frustrations incurred. Please find the below reference number for your email.***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

GM
Gosekwang M's update19 Apr 2017, 14:15
Reviewer Update

It serves no purpose to the a buying person, when the staff know that the item is not a toy, and yet the person paying for the item is not aware of such. I find your response to be worthless and useless. Where was the disclaimer for such?