Central News Agency East London Bad Service from CNA Computer Repair Company in Durban for Dell Laptops

<p>I bought a, well known brand, laptop on th 21/09/ 2016 from Hemingways CNA Branch East London. I only started using it about the 15/12/2016 and was still transferring my programs from my old computer to the new one - less than 1 month in use - when it stopped working and a friend of mine had a look at it and said it was due to the hard drive not working and as it was still under Warranty I returned it to the store from which I had purchased it. It was sent away to Durban for repairs (a long time after I handed it in, the courier company fetched it) and it was with them for +- a month when I got a call to collect it. I got it on Thursday 9/03/2017 and 3 days later it was not switching on at all. Now it is the 7/04/17 and I still have not heard a word about when I will get it back. I inquired as to why I was not given a new replacement for the computer after all the hassles only to be told that there is only a 30 day from purchase opportunity for a replacement. Never mind that the computer was not even used for 1 month in total!! Do you think I have been treated fairly and received good after purchase service? Can you give me your opinion on this bad service please. Laura Burchell</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>