CB
Candy B
1 reviews | Active since Dec 2015
19 Dec 2015, 07:05
Can't deliver on time, or respond to emails!
I ordered a new laptop early morning Friday, 11 December. The money has been taken off my account, and there was a notification saying delivery would take 1-5 working days. On the 11th, I got an email stating my order status had been changed to \pick". This is the last correspondence I have received regarding my order. On the 15th December"
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CNA's replyOfficial
21 Dec 2015, 16:04Hello Candy Bell,
Kindly accept our sincere apologies for the lapse in service experienced.
Please be advised that your query has been escalated to our online management team to confirm when are they expecting delivery. Once we receive feedback we will be in contact in order to provide you with your order status, order number and waybill number.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly accept our sincere apologies for the lapse in service experienced.
Please be advised that your query has been escalated to our online management team to confirm when are they expecting delivery. Once we receive feedback we will be in contact in order to provide you with your order status, order number and waybill number.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
CNA's reply21 Dec 2015, 16:04
Official
Hello Candy Bell,
Kindly accept our sincere apologies for the lapse in service experienced.
Please be advised that your query has been escalated to our online management team to confirm when are they expecting delivery. Once we receive feedback we will be in contact in order to provide you with your order status, order number and waybill number.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly accept our sincere apologies for the lapse in service experienced.
Please be advised that your query has been escalated to our online management team to confirm when are they expecting delivery. Once we receive feedback we will be in contact in order to provide you with your order status, order number and waybill number.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***