CC
Cheryl C
1 reviews | Active since Jul 2017
03 Nov 2017, 09:31
Call Centre and website
No telephone number for stores on their 'contact store' details. Google Maps shows a number that says is unavailable. The contact centre kept me wait for 10 mins on the phone so I dropped the call. Now ********** 925 (call centre number) says no reply from the number you have dialled USELESS. I will rather ring another stationery company!!
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Replies (2)
CNA's replyOfficial
03 Nov 2017, 10:20We have addressed the Complaint with the C.N.A Online team management to address as our valued customer is not happy with the overall poor service as per the post that was sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The C.N.A Online management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply03 Nov 2017, 10:20
Official
We have addressed the Complaint with the C.N.A Online team management to address as our valued customer is not happy with the overall poor service as per the post that was sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The C.N.A Online management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's replyOfficial
03 Nov 2017, 10:21We have addressed the Complaint with the C.N.A Online team management to address as our valued customer is not happy with the overall poor service as per the post that was sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The C.N.A Online management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply03 Nov 2017, 10:21
Official
We have addressed the Complaint with the C.N.A Online team management to address as our valued customer is not happy with the overall poor service as per the post that was sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The C.N.A Online management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,