Brand new tablet charger not working
<p>I bought a tablet for my son's birthday late October at CNA at Old Mutual centre Pinelands. He hardly used it because he's only allowed to use it on weekends. It's over 30 days now but the charger doesn't charge the tablet continuously. There is no damage to it , it's just a design flaw because the socket for the charger unit is too big for the usb connection so it wiggles and interrupts the charge. I took it in to CNA who promptly told me there is no warrantee on the accessories. This is ridiculous because even if I buy an accessory at a Chinese shop they give me a 6 month warrantee. I'm not happy about this and my son is not able to use the tablet because it takes ages to charge the thing. I expect that when I buy something of R900 for the accessories to last as well. Please Edcon, you can't just turn your back on your customers.</p>
We apologise for the late response. Please note according to reference number ***/GO the matter is resolved.
Kind Regards,
Customer Experience Team
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We apologise for the late response. Please note according to reference number ***/GO the matter is resolved.
Kind Regards,
Customer Experience Team
***
