mC
marnu C
1 reviews | Active since Jan 2015
29 Jan 2015, 19:44
Bought a google play gift card R450
I bought a google play gift card and i pealed the back an 3 nrs got lightly removed \still visable "and i took it back because i got worried if i went home they wont help me so i went to the store and the cashier took a coin and scrached the visable numbers off and smudged it in the process so they said come back tomorrow i went back the next day and they said come back the next day so on day 3 they said they'll give someone my details to send my pin in the next day so i waited and no sms"
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CNA's replyOfficial
05 Feb 2015, 10:07Hello marnu,
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. As per our telephonically discussion we are happy to hear that your concerns regarding your Google play gift card were resolved.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. As per our telephonically discussion we are happy to hear that your concerns regarding your Google play gift card were resolved.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
CNA's reply05 Feb 2015, 10:07
Official
Hello marnu,
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. As per our telephonically discussion we are happy to hear that your concerns regarding your Google play gift card were resolved.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. As per our telephonically discussion we are happy to hear that your concerns regarding your Google play gift card were resolved.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***