1 reviews | Active since Aug 2013
Black Friday no stock
On Friday 24th , I ordered the PS4 deal online. I couldn't believe my luck when i finished my purchase, provided all my details and got the confirmation E mail to say my order has been picked and it takes 2 -5 days. 5 days later i got a call from Vivian to say unfortunately they are out of stock and don't have a timeframe but would keep me updated. Why allow the sale to go through if you have no stock? Today i called the call centre only to be told they are only expecting the stock mid January, but I have already been charged for the PS4 which I haven't even received? Why advertise an item, allow it to be checked out but you cannot deliver? I would not have minded to wait an extra few days but a month and a half is a bit ridiculous. I have the reference number I received today from Nonnie. I am hoping someone will come back to me soon with an answer.
Thank you for making contact with us regarding the online order.Apologies for the out of stock situation .We have escalated your concerns to our e-commerce team and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us regarding the online order.Apologies for the out of stock situation .We have escalated your concerns to our e-commerce team and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team
