MJ
Michelle J
1 reviews | Active since May 2015
02 Jun 2015, 14:09
Bi-weekly books
Mervyn at the Musgrave Centre branch has been extremely helpful. A few weeks ago I stop receiving my bi-weekly Agatha Christie books. By the time I realised there was a problem I had already missed a few issues. Mervyn started processing a back order but the systems went offline and he said I would have to come back. Yesterday Mervyn phoned to say the order was processed and the books had a arrived at the store for my collection. <br> <br> I am thrilled that good customer service still exists!
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CNA's replyOfficial
04 Jun 2015, 10:12Hello MichelleJ13,
Wow what an awesome comment!! Thank you for taking the time and sharing your experience with us. We are so glad to hear you were assisted and this is definitely the type of service we promote in stores.
We will be sure to pass a copy of your pleasant comment to Mervyn and his management team in store.
We do hope this is the first of many more to come. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Wow what an awesome comment!! Thank you for taking the time and sharing your experience with us. We are so glad to hear you were assisted and this is definitely the type of service we promote in stores.
We will be sure to pass a copy of your pleasant comment to Mervyn and his management team in store.
We do hope this is the first of many more to come. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
CNA's reply04 Jun 2015, 10:12
Official
Hello MichelleJ13,
Wow what an awesome comment!! Thank you for taking the time and sharing your experience with us. We are so glad to hear you were assisted and this is definitely the type of service we promote in stores.
We will be sure to pass a copy of your pleasant comment to Mervyn and his management team in store.
We do hope this is the first of many more to come. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Wow what an awesome comment!! Thank you for taking the time and sharing your experience with us. We are so glad to hear you were assisted and this is definitely the type of service we promote in stores.
We will be sure to pass a copy of your pleasant comment to Mervyn and his management team in store.
We do hope this is the first of many more to come. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***