AH
Angelo H
1 reviews | Active since Jan 2016
26 Jan 2016, 15:53
Beta Access Code
I'm am so ****ed. CNA is selling the Division for pre-order without providing customers who have paid in full with the Beta Access code. I have been struggling since December when i paid for the Pre-order to get my Beta Access for the game which i need in order to play the Beta. Essentially i have paid for that Beta code that they are not willing to provide me. This amounts to ***** because they are selling something and not providing it to a paying customer. I would like for a senior manager of some sorts to sort this out and provide me my beta code so that i can play my Beta Access as I rightfully deserve.
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CNA's replyOfficial
03 May 2016, 14:20We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated teh concern to the C.N.A online team to action and revert back to you with feedback. A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply03 May 2016, 14:20
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated teh concern to the C.N.A online team to action and revert back to you with feedback. A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,