AH
Angelo H
1 reviews | Active since Jan 2016
03 Feb 2016, 15:58
Beta Access Code
Dear CNA, <br> <br> regarding my ongoing struggle. my reference number is ***/GO. <br> <br> Allow me to educate you on how a Beta works. It is released to prospective buyers/players in the hopes of running real world tests with real world load balancing. Therefore as you have probably realized a Beta is made available before the game is released. Which renders you providing me a Beta Access Code on the day of release absolutely useless. The Beta has now come and gone and I have missed it. Three years of waiting and you messed it up. If you don't do something to rectify the issue in some manner I will move my patronage somewhere else and I will take as many people with me as I can. <br> <br> thank you.
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CNA's replyOfficial
08 Feb 2016, 11:08Hello Alo.H,
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. Kindly note we have forwarded the query to our Entertainment Buying department and we will provide feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. Kindly note we have forwarded the query to our Entertainment Buying department and we will provide feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***
Best regards,
CNA's reply08 Feb 2016, 11:08
Official
Hello Alo.H,
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. Kindly note we have forwarded the query to our Entertainment Buying department and we will provide feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. Kindly note we have forwarded the query to our Entertainment Buying department and we will provide feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***
Best regards,