ME
Mariette E
1 reviews | Active since Jul 2014
23 Mar 2015, 13:29
being told i am a lair
I returned two school bags that my mother had bought for me in Richards bay in January the bags had torn on the top the manager then told me that this bag was not bought this year this is last years bag repeatedly then went and got a bag out of the store room and told me this is what a bag from this year looks like this is unacceptable the other lady in the store remembered me from January and asking about the school bags
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CNA's replyOfficial
25 Mar 2015, 13:23Hello Mariette2404,
Thank you for informing us about the inconvenience you underwent when you tried returning the torn bags that were bought by your mother. We would like to apologise in that regard, and emphasise that we as Edcon, pride ourselves in giving our customer a great shopping experience. We have escalated the matter in a form of a complaint to the store manager:***/GO for resolution. You can quote the number at any point you wish to follow up on the matter.
Thank you for being a valued customer.
Warm Regards
CNA Online Team
Thank you for informing us about the inconvenience you underwent when you tried returning the torn bags that were bought by your mother. We would like to apologise in that regard, and emphasise that we as Edcon, pride ourselves in giving our customer a great shopping experience. We have escalated the matter in a form of a complaint to the store manager:***/GO for resolution. You can quote the number at any point you wish to follow up on the matter.
Thank you for being a valued customer.
Warm Regards
CNA Online Team
CNA's reply25 Mar 2015, 13:23
Official
Hello Mariette2404,
Thank you for informing us about the inconvenience you underwent when you tried returning the torn bags that were bought by your mother. We would like to apologise in that regard, and emphasise that we as Edcon, pride ourselves in giving our customer a great shopping experience. We have escalated the matter in a form of a complaint to the store manager:***/GO for resolution. You can quote the number at any point you wish to follow up on the matter.
Thank you for being a valued customer.
Warm Regards
CNA Online Team
Thank you for informing us about the inconvenience you underwent when you tried returning the torn bags that were bought by your mother. We would like to apologise in that regard, and emphasise that we as Edcon, pride ourselves in giving our customer a great shopping experience. We have escalated the matter in a form of a complaint to the store manager:***/GO for resolution. You can quote the number at any point you wish to follow up on the matter.
Thank you for being a valued customer.
Warm Regards
CNA Online Team