ND
Nomfundo D
1 reviews | Active since Dec 2015
15 Dec 2015, 20:45
Battery not working
Hi there<br> <br> I bought Verssed Motion E1.1 in October this year. first it was just going off even if fully charged, now it doesn't switch on at all. <br>
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CNA's replyOfficial
17 Dec 2015, 11:35Hello LUKHOLOSA,
Kindly note we tried contacting you telephonically at about 11:27 but could not reach you. ( unable to leave voice message).
Please be advised that your query is submitted to our C.N.A The Boulders stores management team for further assistance. However kindly take note of the below refund and exchange policy for faulty units.
o Cell phones / Tablets may not be refunded
o Faulty cell phones / Tablets will be exchanged or repaired subject to the relevant network provider's terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones and tablets).
Please find below reference number for this query:
***/GO.
Should you need any further assistance, please do not hesitate to call on the number below
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically at about 11:27 but could not reach you. ( unable to leave voice message).
Please be advised that your query is submitted to our C.N.A The Boulders stores management team for further assistance. However kindly take note of the below refund and exchange policy for faulty units.
o Cell phones / Tablets may not be refunded
o Faulty cell phones / Tablets will be exchanged or repaired subject to the relevant network provider's terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones and tablets).
Please find below reference number for this query:
***/GO.
Should you need any further assistance, please do not hesitate to call on the number below
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
CNA's reply17 Dec 2015, 11:35
Official
Hello LUKHOLOSA,
Kindly note we tried contacting you telephonically at about 11:27 but could not reach you. ( unable to leave voice message).
Please be advised that your query is submitted to our C.N.A The Boulders stores management team for further assistance. However kindly take note of the below refund and exchange policy for faulty units.
o Cell phones / Tablets may not be refunded
o Faulty cell phones / Tablets will be exchanged or repaired subject to the relevant network provider's terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones and tablets).
Please find below reference number for this query:
***/GO.
Should you need any further assistance, please do not hesitate to call on the number below
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically at about 11:27 but could not reach you. ( unable to leave voice message).
Please be advised that your query is submitted to our C.N.A The Boulders stores management team for further assistance. However kindly take note of the below refund and exchange policy for faulty units.
o Cell phones / Tablets may not be refunded
o Faulty cell phones / Tablets will be exchanged or repaired subject to the relevant network provider's terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones and tablets).
Please find below reference number for this query:
***/GO.
Should you need any further assistance, please do not hesitate to call on the number below
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,