MS
Moshoeshoe S
1 reviews | Active since Dec 2015
23 Dec 2015, 15:54
BAD SERVICE - SLOW
The systems at CNA Boulders Mall, Midrand are always hanging<br> Sometimes the scanners double charge the people and some people are quitting because the systems are slow<br> All the systems at the tills need to be upgraded<br> <br> It seems like the manager doesn't care because the business is not his.<br> HE KNOWS ABOUT THIS ISSUES
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CNA's replyOfficial
24 Dec 2015, 15:11Hello SETLOLELA,
Thank you for bringing the above concerns in regards to system issues at our C.N.A The Boulders.
Please accept our sincere apologies for any inconvenience and frustrations caused by this incident.
Please be advised that your query is submitted to the respective regional manager of this store in order to assist in implementing corrective measures regarding system issues. We trust that your next visit to the store will be of a pleasant experience as systems issues will be rectified. However, these appointments are also part of a process with a specific duration and we will ensure that this process flows seamless.
Please find your reference number:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns in regards to system issues at our C.N.A The Boulders.
Please accept our sincere apologies for any inconvenience and frustrations caused by this incident.
Please be advised that your query is submitted to the respective regional manager of this store in order to assist in implementing corrective measures regarding system issues. We trust that your next visit to the store will be of a pleasant experience as systems issues will be rectified. However, these appointments are also part of a process with a specific duration and we will ensure that this process flows seamless.
Please find your reference number:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,
CNA's reply24 Dec 2015, 15:11
Official
Hello SETLOLELA,
Thank you for bringing the above concerns in regards to system issues at our C.N.A The Boulders.
Please accept our sincere apologies for any inconvenience and frustrations caused by this incident.
Please be advised that your query is submitted to the respective regional manager of this store in order to assist in implementing corrective measures regarding system issues. We trust that your next visit to the store will be of a pleasant experience as systems issues will be rectified. However, these appointments are also part of a process with a specific duration and we will ensure that this process flows seamless.
Please find your reference number:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns in regards to system issues at our C.N.A The Boulders.
Please accept our sincere apologies for any inconvenience and frustrations caused by this incident.
Please be advised that your query is submitted to the respective regional manager of this store in order to assist in implementing corrective measures regarding system issues. We trust that your next visit to the store will be of a pleasant experience as systems issues will be rectified. However, these appointments are also part of a process with a specific duration and we will ensure that this process flows seamless.
Please find your reference number:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,