Bad service

Yesterday on the 9th of September around 12:30 I went to the store to inquire about a book I am looking for and this lady went to the back of the store and spoke somebody who I did not see and she said no there she doesn't know about the book so I asked her to see if any other CNA store might have it so I can either order or go to that store and she did not even check the system and asked for my number. Now other CNA stores I have been to would check on the system and check for their customer but this lady did not even bother to check! her attitude was terrible and I did not see her name tag I work with clients and I know how to treat people. it was unacceptable service from that lady and I do not recommend anyone to go to that store