bad service
<p>Thank you for your help,but still they don't have answers about the Tablet.</p> <p>Today they said its been send away on the 31/01/ 17 ,really i took it 12/12/16.</p> <p>Why just not replace it with a other phone ,seems they dont care about their customers .</p> <p>And they don't show any proof ,everyone has a different version .</p>
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.