bad service
<p>I complained about a week ago and thank you for your feed back but still no Tablet .My husband went to enquire again today all sorts of excuses was given ,now they said the tablet was only send on 31 january 2017 for repairs but i gave it on the 12 December 2016 .</p> <p>Any possibility they can just give a other phone .</p> <p>Because it seems they dont know where the tablet is .</p>
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Parow Centre management to address as our valued customer is not happy that you were not properly assisted regarding the Tablet repairs and you are now requesting for another Tablet as the store seem like they are not sure on the Tablet whereabouts, this is as per the post that you sent us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,