JD
Jamie-Lee Davids

1 reviews | Active since Jul 2018

03 Jul 2018, 11:30

BAD ONLINE SERVICE

i ordered a PS4 online from CNA , I ordered the PS4, along with a PS4 game... it allowed me the check out and pay for the items... when my order arrived , the game came minus the PS4 console , due to the fact it is now out of stock..... how are we supposed to play the game without the console.... Your system should not allow a customer to check out and pay for an item that is out of stock... i am outraged... i need you to resolve this matter...... i want the PS4 console and for the price i paid for it............

0
Replies (2)
CNA
CNA's reply04 Jul 2018, 11:43
Official

Thank you for making contact with us . We apologise for the disappointment caused to you with the incomplete order. Our online team will be in direct contact with you to resolve this matter since the console was out of stock . ***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,

JD
Jamie-Lee Davids's update05 Jul 2018, 10:53
Reviewer Update
im very ****ed off that i have still not received a call from anyone.... this is bad customer service......... i want to be call today..... or i will take this further....