BAD customer service - Fondi Tablet repair

<p>I bought a Fondi Kids tablet at the online CNA store in March this year and the tablet worked for a botu 2 months, eventually any ap that opens, just closes, making the device unusable. The device comes with a 1 year warantee, and states that i am able to return it to a store should I have experience any isues with the device within the warantee period. In May i took the device with my receipt, box and warantee to the V&A Waterfront CNA. 4-6 weeks past and i received NO feedback. ( i was advised it will take +- 2 weeks to repair the device). I went in store to enquire on the status of the device and the amanger of the store advised me should would follow up and call me back. 3 days past and i received NO feedback again. I then called and asked to speak to the store manager who advised me that the supplier is awaiting parts and thats why there is a delay. I am without my device which is not even 3 months old and am having to constantly contact the store myself for feedback! this is ridiculous, firstly that i do not have a device for so long, and secondly that i am receiving no feedback, very bad customer service!</p>