MP
Matthew P

1 reviews | Active since Oct 2012

23 Nov 2015, 10:29

Am I surprised?

This is just to inform the good people on HelloPeter, of what I am sure they already know or have experienced on multiple occasions through this fine store.<br> <br> It is already too late for CNA to make a difference in any case.<br> <br> FIrstly, I guess this has to be said, fool me once, shame on you, fool me twice....well.<br> <br> I pre ordered a game about a month before launch, hoping to receive it 3 days later than the average person walking into the store would. I mean, I hate it when I get a game on launch day, honeslty, who in their right mind would pre order something if they wanted it on launch day? It just doesnt make any damn sense.<br> <br> In any case, if you are looking for a reliable retailer, specifically when it comes to getting things on time...find another store.<br> <br> Regards,<br> Man who has been let down too many times to actually blame the store any more.

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Replies (1)
CNA
CNA's reply25 Nov 2015, 16:24
Official
Hello Mat.P,


Shopping online should have not be so frustrating and time consuming. Please accept our sincere apologies for the overall service experience in regards to you order.

Please be advised that your query is submitted to o ur online management team for investigation. Upon their findings feedback confirming the status of your order will be communicated directly to you.

Please find below reference number for this query:
***/GO

Kind regards,
Customer Experience Team.
Call Centre: ***