AM
Annah M
1 reviews | Active since Apr 2015
31 Aug 2015, 22:12
almost two months still haven't received my phone
STILL NOT HAPPY WITH CNA got ***/GO every time I call I get excuses they don't want to give me my phone back or money and I paid cash for that phone and nobody is calling me back its almost two waiting for my phone please give me my phone back. NOT HAPPY
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CNA's replyOfficial
01 Sept 2015, 12:32Hello Ndo13,
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we have escalated the matter to the store manager directly for urgent feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we have escalated the matter to the store manager directly for urgent feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
CNA's reply01 Sept 2015, 12:32
Official
Hello Ndo13,
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we have escalated the matter to the store manager directly for urgent feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we have escalated the matter to the store manager directly for urgent feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***