aA
abdul A
1 reviews | Active since Aug 2013
27 Nov 2015, 21:29
almost lost my small toe nail
This evening we took a walk in cna. Half the stock was actually pack in the isles. Some shelving was on the floor. While we where walking around I never see a shelf sticking out from under a gondola and kick it. My small toe is bruised thanks to your incompetant staff. But luckly it never happen to one of my kids
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CNA's replyOfficial
01 Dec 2015, 14:47Hello arab7861,
Firstly we would like to apologise for the unfortunate incident that occurred in our C.N.A Waterfall Mall store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that this unfortunate experience prompted you to contact us with a complaint, and we regret any frustrations this incident has caused to you. To ensure that our house keeping staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised in regards to the course of your injury with the stores management team to implement corrective measures in order to avoid re-occurrence of this nature.
A speedy recovery to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Firstly we would like to apologise for the unfortunate incident that occurred in our C.N.A Waterfall Mall store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that this unfortunate experience prompted you to contact us with a complaint, and we regret any frustrations this incident has caused to you. To ensure that our house keeping staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised in regards to the course of your injury with the stores management team to implement corrective measures in order to avoid re-occurrence of this nature.
A speedy recovery to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
CNA's reply01 Dec 2015, 14:47
Official
Hello arab7861,
Firstly we would like to apologise for the unfortunate incident that occurred in our C.N.A Waterfall Mall store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that this unfortunate experience prompted you to contact us with a complaint, and we regret any frustrations this incident has caused to you. To ensure that our house keeping staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised in regards to the course of your injury with the stores management team to implement corrective measures in order to avoid re-occurrence of this nature.
A speedy recovery to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Firstly we would like to apologise for the unfortunate incident that occurred in our C.N.A Waterfall Mall store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that this unfortunate experience prompted you to contact us with a complaint, and we regret any frustrations this incident has caused to you. To ensure that our house keeping staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised in regards to the course of your injury with the stores management team to implement corrective measures in order to avoid re-occurrence of this nature.
A speedy recovery to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,