rM
ryan M
1 reviews | Active since Aug 2015
11 Jan 2016, 16:32
***/GO No Service
This is the most pathetic retail company that I have come across, I have order 2 items online on the 18th of december 2015, I am still awaiting the delivery, having called multiple times to customer service with every time a promise of a follow up or a call back this has never happened, today I called the manager Ntiski told me I must stop calling!!! So has CNA ****** my money?? Must be, I am still on hold with this lady awaiting a \supposed"tracking number. I am now going to open a case of theft against CNA and open a case in small claims court.<br> <br> The worst service I have had in any retail company do not buy from them."""
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Replies (1)CNA's replyOfficial
14 Jan 2016, 09:51Hello sheep4ryan,
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number will remain the same.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number will remain the same.
Kind regards,
Edcon customer experience team,
***
CNA's reply14 Jan 2016, 09:51
Official
Hello sheep4ryan,
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number will remain the same.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number will remain the same.
Kind regards,
Edcon customer experience team,
***
