30 Days For What?
<p>Around 3 months back I bought a Skullcandy headset on my ThankU account at a CNA store.</p> <p> </p> <p>They worked great up to about 3 weeks back when they suddenly stopped working, today I decided to go and enquire if there is anything that they could do for me.</p> <p> </p> <p>I was told that they only have a 30 day guarantee, I'm not sure whether this is Skullcandy or CNA policy but 30 days is laughable, Nothing will break in the first month from being bought and what is even more upsetting if not the most upsetting about this whole experience is the fact that for the next few coming months I'll be paying for something that isn't even working at all.</p>
We have escalated the complaint to the C.NA Secunda management to address with regards to the faulty Skull candy headsets. Kindly note that the store will have to follow policies as well. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.NA Secunda management to address with regards to the faulty Skull candy headsets. Kindly note that the store will have to follow policies as well. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.NA Secunda management to address with regards to the faulty Skull candy headsets. Kindly note that the store will have to follow policies as well. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.NA Secunda management to address with regards to the faulty Skull candy headsets. Kindly note that the store will have to follow policies as well. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,