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elretha C
1 reviews | Active since Jun 2013
28 Jan 2015, 21:55
2nd Time returning laptop! No joy from CNA!!
After having my laptop for a mere month I had to return my laptop as it wont start, it only gave the rebooting error.<br> After a month they returned my laptop, with \there is nothing wrong with it'. I had my laptop for a few weeks when it started with the same problem! <br> Just before Christmas I went to the store to return my laptop once again
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Replies (1)
CNA's replyOfficial
30 Jan 2015, 10:49Hello Elretha,
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. Kindly note that your query has been escalated to the relevant management team to investigate further and upon feedings feedback will be reverted back to you shortly.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. Kindly note that your query has been escalated to the relevant management team to investigate further and upon feedings feedback will be reverted back to you shortly.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
CNA's reply30 Jan 2015, 10:49
Official
Hello Elretha,
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. Kindly note that your query has been escalated to the relevant management team to investigate further and upon feedings feedback will be reverted back to you shortly.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any inconvenience caused to you. Kindly note that your query has been escalated to the relevant management team to investigate further and upon feedings feedback will be reverted back to you shortly.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***