Not even worth a one star rating

I really don’t like writing reviews of this nature, but suffice it to say for about a full week now I have been living in a version of “Ground Hog” day. What these ‘brightsparks’ are clearly doing is phoning the customer on what’s app and if the customer doesn’t answer almost immediately … these ‘einsteins’ class that as a failed delivery 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️😡🤦♂️🤦♂️😡😡. Good Lord, I mean …. this is the level of service to be proud of. When you sit in your company chair and phone someone on their mobile phone and your call is not answered …. is a FAILED TELEPHONE CALL !!! Not a failed delivery!!! The person could be in the shower, garden … any number of things. Moreover if the customer phones and articulates like to you like you would to a child that he and his wife are at home 24/7 so EVEN if there is a missed call they will STILL have a successful delivery. Have they even tried that ? No. Either Management needs serious review or delivery staff need retraining or the recruiting standards need to be severely raised. Do Better !!!!

If this continues then it requires Temu exec management to review them using CN Express as in all honesty, even that one star rating I gave them is not deserved.