1 reviews | Active since Apr 2018
Poor Service and Material Misrepresentation
On 17 December 2020, I entered into an agreement to buy a vehicle (2012 VW AMAROK 2.0 BITDI HIGHLINE 4 MOTION 132kw) with CMT Auto Group. Pursuant to the signing of agreement I effected R10 000 deposit on 18 December 2020. The vehicle was supposed to have been delivered within 48 hours. However, as I was going going on vacation with the family from 18 December 200. We agreed that delivery should be done on Monday, 04 January 2021. On 02 January 2021, I communicated with Mr. Aubrey Williams and confirmed that I will take delivery on 04 January 2021. On Tuesday, 05 January 2021, I followed up on delivery with Mr. Aubrey Williams who advised me that delivery truck has left at about 11:00 and he will update me about expected delivery time. Yesterday, on 07 January 2021 at about 11:00 I called Mr. Aubrey Williams and advised that the delivery has not taken place. Mr. Aubrey Williams undertook to give me feedback. He has not given me feedback yet. All my communication (whatsapp, sms & emails) to Mr. Aubrey Williams that I sent to CMT Auto Group have not been answered since 11:33 yesterday, 07 January 2021. Lastly my call yesterday at about 16:00 was not answered.
