BC
Bradley C

1 reviews | Active since Apr 2013

19 Dec 2018, 08:08

Poor Customer Service

Dear All

I have purchased a 2018 demo GWM on the 16 November from CMH Volvo Silverlake Pretoria and have ever since had challenges with communication from this dealership. Firstly I had to pain for my own flight to OR Tambo to pick the vehicle up because the dealership could not deliver the vehicle to Durban, surely you are buying a R300 000 vehicle they could have delivered it. Secondly the vehicle was given to me with less than half tank of fuel and a R400 petrol voucher for me to drive 700 plus km, I had to pay for the rest of the fuel on the way and the toll fees. Lastly I was told to register the vehicle in Durban and I will be refunded, to date I am still waiting for this refund. Surely this is no way to do business, to get a sale everything is done but afterwards it is very hard to satisfy the customer. I will not recommend this dealership to anyone.

Regards Bradley

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