PATHETIC SERVICE

MY PEUGEOT WENT IN FOR A SERVICE ON 22/3/24. THE EXPERIENCE WAS PATHETIC! FROM COURTESY CAR DROP OFF AND PICKING UP. TOTAL CHAOS. ON OUR RETURN TO FETCH THE CAR IT WAS WASHED BUT ALL THE USED SPARES FROM THE SERVICE THROWN ON FLOOR IN CAR. MONTH AND HALF LATER AFTER THE SERVICE A BREAKDOWN. WE HEAR THIS HORRIFIC SOUND FROM UNDERNEATH THE VEHICLE. ON INSPECTION THE PROTECTIVE PLATE UNDERNEATH THE ENGINE IS DRAGGING ON THE FLOOR. TWO BOLTS OUT OF +/- 13 HOLDING IT TOGETHER! TOTALLY ANGRY AND DISAPPOINTED BY THE LOW STANDARD OF WORKMANSHIP. THE QUESTION IS WHAT DO I DO NOW? I'M EXPECTING A SPEEDILY RESPONSE FROM PEUGEOT IS NOT COMING TO THIS SAD STATE OF AFFAIRS! WE HAVE PARKED OFF THE VEHICLE TILL PEUGEOT HELPS US WITH THIS PROBLEM.