SS
SANJAY S

1 reviews | Active since Jul 2010

28 Apr 2015, 06:59

NOT HONOURING WARRANTY ISSUE

My toyota Fortuner had a clutch problem at 43000km. It was repaired by CMH toyota as \premature clutch wear". Again at 55000km the clutch was repaired due to same problem. At 99000km my clutch started slipping again. This time CMH toyota refused to replace it stating that the clutch is wear and tare. Toyota also now is blaming my driving for the wear. The clutch was also wear and tare at 43000km and at 55000km. It was repaired on these 2 instances. I referred the matter to the ombudsman but the response was also that the clutch is wear and tare. The ombudsman did not even consider that the vehicle came with a clutch problem that needs to be rectified. The are hundreds of complaints on the internet about Fortuner clutch problems yet the authorities allow Toyota to get away with it and rip people off. Surely there is some organisation out there to monitor this and correct it."""

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