

CMH Suzuki Silver Lakes
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2026
This has been, without exaggeration, the worst dealership experience I’ve ever had. I was initially excited to get parts fitted to my vehicle, but that excitement quickly turned into frustration and regret. First, I purchased a left-side mirror along with accessories and paid for labour, only to be sold the wrong mirror entirely. It was the wrong model and even the wrong color. Fine, mistakes happen. I returned it and gave them the benefit of the doubt. They then reordered what they claimed was the correct part using my VIN number. When it finally arrived, I went back to the dealership expecting a smooth fitting process, only to be told they don’t actually do the fitting themselves. Instead, I was sent elsewhere. When I got there, I was told they didn’t even have time to assist me. I then went somewhere else, thinking finally they are going to get the fitting done only to discover that they had ALSO supp**** the wrong spoiler. At this point, it’s beyond a simple mistake. This is a complete lack of attention to detail, poor coordination, and a total disregard for the customer’s time and experience. The most concerning part? They insist all parts were ordered using my VIN number, which makes these repeated errors even more unacceptable. I’ve wasted time, energy, and money dealing with issues that should never have happened in the first place. I would strongly advise others to think twice before using this dealership
1 reviews | Active since Mar 2026
This has been, without exaggeration, the worst dealership experience I’ve ever had. I was initially excited to get parts fitted to my vehicle, but that excitement quickly turned into frustration and regret. First, I purchased a left-side mirror along with accessories and paid for labour, only to be sold the wrong mirror entirely. It was the wrong model and even the wrong color. Fine, mistakes happen. I returned it and gave them the benefit of the doubt. They then reordered what they claimed was the correct part using my VIN number. When it finally arrived, I went back to the dealership expecting a smooth fitting process, only to be told they don’t actually do the fitting themselves. Instead, I was sent elsewhere. When I got there, I was told they didn’t even have time to assist me. I then went somewhere else, thinking finally they are going to get the fitting done only to discover that they had ALSO supp**** the wrong spoiler. At this point, it’s beyond a simple mistake. This is a complete lack of attention to detail, poor coordination, and a total disregard for the customer’s time and experience. The most concerning part? They insist all parts were ordered using my VIN number, which makes these repeated errors even more unacceptable. I’ve wasted time, energy, and money dealing with issues that should never have happened in the first place. I would strongly advise others to think twice before using this dealership
1 reviews | Active since Dec 2020
I’m sharing my experience regarding the service and appalling *********/dishonest service I received from salesman Wiehaan and FNI Yolandi, from CMH Suzuki silverlakes….I wanted to buy a brand new suzuki swift 2025 model and the car was 275 something I advised them that for the unnecessary extras that they had put I will pay cash for them even though they were unreasonable eg:number plates for 695 the total for all the extras was 15k and I was willing to pay them cash so the total for the car was down to 244 950 vat incl, they sent me the OTP and the amount reflected was 244 950, we then went ahead with applying for finance and I got approved and then the sales guy calls me and says oh our FNI just wants to speak to you for 5mins to tell u over the phone the installments and interest rate quickly she doesn’t have time to send u the documents because she’s very busy, only to find out when i requested to see the podium threatening to leave the deal,that’s when I realised that they had added other charges and doubled billed me on licence and registration(that was part of the extras) amongst other things,while it was part of the extras again so they basically added plus -20k on top of the agreed OTP amount until it was about 265 750, they also included a ballon payment of 85k without my consent. That’s when I realised that I was dealing with ****mers,*****sters and dishonest people to buy my car I decided to leave the deal and I just want to warn people to think twice before they consider buying from them….. DO NOT WASTE YOUR MONEY GO SOMEWHERE ELSE WERE YOU WILL GET HONESTY
1 reviews | Active since Dec 2020
I’m sharing my experience regarding the service and appalling *********/dishonest service I received from salesman Wiehaan and FNI Yolandi, from CMH Suzuki silverlakes….I wanted to buy a brand new suzuki swift 2025 model and the car was 275 something I advised them that for the unnecessary extras that they had put I will pay cash for them even though they were unreasonable eg:number plates for 695 the total for all the extras was 15k and I was willing to pay them cash so the total for the car was down to 244 950 vat incl, they sent me the OTP and the amount reflected was 244 950, we then went ahead with applying for finance and I got approved and then the sales guy calls me and says oh our FNI just wants to speak to you for 5mins to tell u over the phone the installments and interest rate quickly she doesn’t have time to send u the documents because she’s very busy, only to find out when i requested to see the podium threatening to leave the deal,that’s when I realised that they had added other charges and doubled billed me on licence and registration(that was part of the extras) amongst other things,while it was part of the extras again so they basically added plus -20k on top of the agreed OTP amount until it was about 265 750, they also included a ballon payment of 85k without my consent. That’s when I realised that I was dealing with ****mers,*****sters and dishonest people to buy my car I decided to leave the deal and I just want to warn people to think twice before they consider buying from them….. DO NOT WASTE YOUR MONEY GO SOMEWHERE ELSE WERE YOU WILL GET HONESTY
Hellopeter has tracked CMH Suzuki Silver Lakes across 7 reviews. CMH Suzuki Silver Lakes hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CMH Suzuki Silver Lakes? Write a review to help others decide.