Nov '25 - Oct '26
Frequently Asked Questions About GWM CMH PINETOWN
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Recent reviews (1)
Used this business recently? Share your experience to help others decide.
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Share Your Experience1 reviews | Active since Nov 2017
Defective Brand new Vehicles sold at Cmh Pinetown
Beware of Brand New vehicles with major defects sold by Cmh Gwm Pinetown. Gwm Pinetown...the biggest *******. Zero aftersales support from management. My Gwm Tank 300 is brand new Dec25 but defective. I noticed paint defects and suspension noises within a week of having the vehicle. Notified the dealership but their workshop was closed for the festive period so I had to wait for Jan 26. Their solution for paint defects on roof/bonnet/rear panel is to buff out, touch up or respray a brand new vehicle which will ultimately lower the value Their solution for the suspension is to "put sleeving on the suspension springs" aka a garden hose and insist it's a dealer approved repair. I wish this app allowed me to share the images I escalated to Gwm SouthAfrica customer care which doesn't seem to have made any difference thus far because they are awaiting feedback from Cmh Gwm Pinetown. Gwm Pinetown manager Johan basically told us we need to now deal with Gwm customer care and not Cmh pinetown even though we purchased the vehicle there. In top of being treated so unfairly, we are paying for a vehicle we don't have in our possession and paying for related Uber costs.
1 reviews | Active since Nov 2017
Defective Brand new Vehicles sold at Cmh Pinetown
Beware of Brand New vehicles with major defects sold by Cmh Gwm Pinetown. Gwm Pinetown...the biggest *******. Zero aftersales support from management. My Gwm Tank 300 is brand new Dec25 but defective. I noticed paint defects and suspension noises within a week of having the vehicle. Notified the dealership but their workshop was closed for the festive period so I had to wait for Jan 26. Their solution for paint defects on roof/bonnet/rear panel is to buff out, touch up or respray a brand new vehicle which will ultimately lower the value Their solution for the suspension is to "put sleeving on the suspension springs" aka a garden hose and insist it's a dealer approved repair. I wish this app allowed me to share the images I escalated to Gwm SouthAfrica customer care which doesn't seem to have made any difference thus far because they are awaiting feedback from Cmh Gwm Pinetown. Gwm Pinetown manager Johan basically told us we need to now deal with Gwm customer care and not Cmh pinetown even though we purchased the vehicle there. In top of being treated so unfairly, we are paying for a vehicle we don't have in our possession and paying for related Uber costs.