1 reviews | Active since Oct 2016
Pathetic After sales service
My daughter had purchased a new Micra in Jan 2020 and the salesman at the time, Braam was so helpful but had forgotten to mention that the SD card for the GPS was not available. When i di contact him and inquired he advised would sort it out. By then Covid was the biggest concern and i left it. when i tried to call him again i was advised that he had left and i was put through to Jack, who at first was also very helpful. In august he had called me to see if i wanted to purchase a new vehicle and i adv no but asked him again about the SD card, which he promised he would sort out. only 2 months later was the card ordered. He had made promises and never kept in touch i had to chase him always. I was even promised that the DP would call me and guess what 3 months later still waiting for his call. When the card did eventually arrive there was always excuses for delivery i had to fight on whatsapp to get it done. Their after sales services is no existant and they do not care about their customers. One thing for sure is that i will not go back to them to buy another vehicle.
